Effective Date: March 23, 2025

At Solomon Solutions ("we," "our," or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services powered by GoHighLevel. By accessing or using our services, you agree to the terms of this Privacy Policy.This policy applies to all users of our website, clients, and any other individuals whose data we process in the course of delivering our services. If you do not agree with this policy, please do not use our website or services.If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: [email protected]

Phone: (714) 878-2963

Address: 410 East 22nd Street, Santa Ana, California, 92706

2. Information We CollectWe may collect and process the following types of information:

Personal Information: Includes your name, email address, phone number, business name, and any other details you provide through forms, chatbots, or communication with us.
Account and Service Data: Information related to your use of our services, such as login credentials, service usage patterns, appointment data, and settings.
Payment Information: If you purchase services, we may collect billing information such as credit card details or billing addresses, processed securely by third-party payment providers.
Technical and Usage Data: Includes IP address, browser type, device information, operating system, referring URLs, pages visited, and access times.
Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to track activity on our site, improve performance, and personalize your experience.

We collect this information directly from you, automatically through your interaction with our services, and from third-party tools integrated into our platform.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our services
To personalize and enhance your experience with our platform
To communicate with you, including service notifications, updates, and promotional content (with your consent where required)
To process payments and manage billing
To analyze usage and performance trends to improve functionality
To enforce our Terms of Service and protect the security of our platform
To comply with legal and regulatory obligations

We strive to use your data responsibly and only for purposes that are clearly aligned with your expectations and our legitimate business operations.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data under the following circumstances:

Service Providers: We may share your information with third-party vendors, contractors, or partners (such as GoHighLevel) who help us operate our business and provide services to you.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, sale, or acquisition of all or a portion of our business, your data may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when we have your explicit permission to do so.

We take steps to ensure any third parties with whom we share data maintain appropriate confidentiality and security standards.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, secure servers, and regular audits.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute

6. Your Privacy Rights

You have certain rights regarding the personal information we collect and maintain about you. These may include the right to:

Access and obtain a copy of your personal data

Request correction or deletion of your personal data
Object to or restrict the processing of your personal data
Withdraw consent at any time, where we rely on your consent to process your information

To exercise any of these rights, please contact us using the information provided above. We will respond to your request in accordance with applicable laws and within a reasonable timeframe.

7. Retention of Data

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When we no longer require your personal data, we will securely delete or anonymize it. If we are unable to do so (for example, because your data is stored in backup archives), we will securely store your data and isolate it from further processing until deletion is possible.

8. Third-Party Links

Our website and services may contain links to third-party websites or services that are not operated or controlled by Solomon Solutions. We are not responsible for the privacy practices, content, or policies of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit before providing them with your personal information.

9. Children's Privacy

Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from individuals under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe that a child has provided us with personal information, please contact us using the information provided in this policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of our services after any changes to this policy constitutes your acceptance of those changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us using the details below:

Email:

[email protected]

Phone:

(714) 878-2963

Mailing Address:
Solomon Solutions
410 East 22nd Street
Santa Ana, California, 92706